Terms of Use
Last updated: 5 July 2026
1. Purpose and acceptance
These Terms of Use govern the use of the Lazo mobile app, published by SmartZonesIndicators ("the Publisher"). By installing or using the app, you accept these Terms.
2. Description of the service
Lazo is the external memory of a handful of relationships you care about: the app keeps what you entrust to it once — dates, life events, memories, the rhythm you want — and reminds you at the right moment, with what you need to reconnect right away (memories, a suggested message, a pre-filled send).
Lazo works without an account: your data lives on your iPhone (see the Privacy Policy). Suggested messages are always editable and are never sent without your explicit action.
3. Free and Lazo+
The heart of Lazo is free. Lazo+ unlocks additional convenience features, described on the app's subscription page.
The number of relationships, privacy, and the export and deletion of your data are never gated behind a payment.
4. Subscription, lifetime purchase and payment
4.1 Free trial
The Lazo+ subscription plans include a 7-day free trial, reserved for new subscribers, under App Store rules.
4.2 Offers and prices
- Monthly subscription;
- Yearly subscription (with a 7-day free trial);
- Lifetime purchase: a one-time payment, with no renewal.
Prices are shown in the App Store, inclusive of applicable taxes, and vary depending on the country of your App Store account. The Publisher may change its prices; the price applied is the one in effect at the time of subscription or purchase.
4.3 Purchase and renewal via the App Store
Purchase, automatic renewal and cancellation are handled by the App Store (Apple). The Publisher has no access to users' payment details.
Subscriptions renew automatically at the end of each period — and the free trial converts into a paid subscription at its end — unless cancelled at least 24 hours before the end of the current period, under App Store rules. The lifetime purchase is a one-time payment that does not renew.
4.4 Cancellation
You cancel a subscription in your App Store account settings (iOS Settings → your name → Subscriptions), not in the app. It takes effect at the end of the current period; access remains active until then.
4.5 Refunds
Under App Store policy, the Publisher issues no direct refunds. Refund requests must be sent to Apple, which handles them under its own terms.
5. Access to your data after expiry
Exporting and deleting your data remain available even without a subscription. The Publisher never gates a user's access to their own data behind a payment.
6. User obligations
The user undertakes to:
- Use the app in line with its purpose and these Terms;
- Only entrust to the app content they hold the rights to, entered under their responsibility;
- Not attempt to circumvent the app's protection or security measures.
7. Limitation of liability
Lazo is a reminder and personal-memory tool. Reminders depend on your device settings (notifications, Focus); the Publisher does not guarantee that a reminder will be seen or that a contact will be resumed. Suggested messages are suggestions: you remain the author of what you send.
As your data lives on your device, its backup is governed by your iPhone/iCloud settings. The Publisher cannot be held liable for data loss due to loss, theft or reset of the device.
8. Intellectual property
The app, its brand, design and content are the property of the Publisher. The content you entrust to the app (text, photos, videos, memos) remains entirely yours.
9. Personal data protection
The processing of personal data is described in the Privacy Policy.
10. Governing law and jurisdiction
These Terms are governed by French law. Failing an amicable resolution, any dispute falls under the competent French courts, subject to the mandatory protective provisions of the consumer's country of residence.